Cookie Policy

This Cookie Policy explains how Hazaaro ("we", "us", "our") uses cookies and similar technologies when you visit our platform at hazaaro.com. It explains what these technologies are, why we use them, and your rights to control our use of them.

We operate under UK GDPR and the Privacy and Electronic Communications Regulations (PECR). Under PECR, we require your consent before placing any non-essential cookies on your device.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device and remember information about your visit. We also use similar technologies such as local storage and browser beacons where noted below.

2. Categories of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the website to function and cannot be disabled. They include:

• Authentication (Auth0) — session cookies (appSession, __secure-*) that keep you logged in during your visit and prevent cross-site request forgery. Set by Auth0 (hazaaro.uk.auth0.com) on our behalf. Duration: session / up to 24 hours.
• Consent preference — a local storage entry (hazaaro_cookie_consent) that records the choices you make in our cookie banner. Duration: 12 months.

Essential cookies do not require your consent under PECR.

Analytics Cookies (consent required)

Used to understand how visitors interact with our site so we can improve it.

• Amplitude Analytics & Session Replay — tracks page views, button clicks, and user flows. Session replay records anonymised screen activity to help us identify usability issues. Cookies are prefixed amplitude_. Data is stored on Amplitude servers (US). Duration: up to 1 year.
  Privacy policy: amplitude.com/privacy

Performance Cookies (consent required)

Used to monitor site reliability and load times so we can maintain a fast experience.

• Sentry — captures JavaScript errors and page load performance data to help us identify and fix issues. Data is sent to Sentry (EU region, ingest.de.sentry.io). No personally identifiable information is collected by default. Duration: session.
  Privacy policy: sentry.io/privacy

3. Other Third-Party Services

The following services are used on our platform but do not set tracking cookies:

• AWS CloudFront / S3 — delivers and stores photos uploaded to your event page. Standard CDN delivery headers are used; no tracking cookies are set.
• Stripe — processes payments on our platform. Stripe may set its own essential cookies during the checkout flow. Stripe Privacy Policy.
• Resend — used to send transactional emails (e.g. event confirmations). No cookies are set by this service.

4. How Long Do Cookies Last?

• Session cookies — expire when you close your browser.
• Persistent cookies — remain for a set period (noted per cookie above). You can delete them at any time via your browser settings.

5. Managing Your Cookie Preferences

When you first visit our site, a cookie banner asks for your consent before any non-essential cookies are set. You can:

• Accept all — enables analytics and performance cookies.
• Reject all — only essential cookies are used.
• Manage preferences — enable or disable each category separately.

You can change your preferences at any time by clicking Cookie Settings in the footer of any page.

You can also control cookies through your browser settings. Note that blocking all cookies may affect the functionality of this site (e.g. you will not be able to stay logged in). For guidance, visit aboutcookies.org.

6. Legal Basis

Under UK GDPR and PECR, essential cookies are placed on the basis of legitimate interest / strictly necessary to provide the service you have requested. All other cookies are placed on the basis of your freely given, informed consent only.

7. Updates to This Policy

We may update this Cookie Policy from time to time. Material changes will be communicated by updating the "Last updated" date above and, where appropriate, re-presenting the consent banner.

8. Contact Us